Emotional Intelligence Workshops
Our standard Emotional Intelligence Courses and Workshops can be offered both face to face or online. The standard course is 6 hours and can be offered over one day, over two half days or weekly depending upon the needs of your business. There are also intermediate and advanced course options. We also offer tailored EI Courses for managers, sales and or marketing teams.
Or we can incorporate on-going Monthly EI Sessions into your Wellbeing Calendar if that is preferred.
Or we can incorporate on-going Monthly EI Sessions into your Wellbeing Calendar if that is preferred.
COURSE A
Emotional Intelligence For Leaders and Managers
What is Ei?
Concept and Elements
Science of Ei
Practice of Ei
Leading Self
What makes an Emotionally Intelligent Leader?
The art of managing and leading Self.
How to use Ei and be an effective leader.
Leading Teams
Understanding and showing compassion for others.
Leading a team versus managing a team
Giving and receiving feedback
How to conduct that difficult meeting.
The importance of motivation and social aspects of leaders.
Leading Workplace Culture
How to set up an emotionally intelligent culture.
Concept and Elements
Science of Ei
Practice of Ei
Leading Self
What makes an Emotionally Intelligent Leader?
The art of managing and leading Self.
How to use Ei and be an effective leader.
Leading Teams
Understanding and showing compassion for others.
Leading a team versus managing a team
Giving and receiving feedback
How to conduct that difficult meeting.
The importance of motivation and social aspects of leaders.
Leading Workplace Culture
How to set up an emotionally intelligent culture.
COURSE B
Ei Workplace Culture and Teams
What is Ei?
Concept and Elements
Science of Ei
Practice of Ei
The concepts and benefits of emotional intelligence in the work sector
Analysis of your workplace
Ei Workplace Health Check
Learning about self and others in the workplace
Culture and Generations
Day to day
Giving and Receiving feedback
Linking personal values to company values
How to cope on those difficult days.
Workplace Culture
Building a Strategy
Taking inspired action together
Concept and Elements
Science of Ei
Practice of Ei
The concepts and benefits of emotional intelligence in the work sector
Analysis of your workplace
Ei Workplace Health Check
Learning about self and others in the workplace
Culture and Generations
Day to day
Giving and Receiving feedback
Linking personal values to company values
How to cope on those difficult days.
Workplace Culture
Building a Strategy
Taking inspired action together
COURSE C
Ei and Customer Service Course
What is Ei?
Concept and Elements
Science of Ei
Practice of Ei
Linking emotional intelligence to excellence in customer service
How does Ei enhance client and customer relationships?
Understanding diversity, culture and value systems and its importance for customers.
A mindset for Success - goals and actions
Higher Level Ei techniques
Learning how to accept, be flexible and build connections
How Ei can add value to grow business and your future customer base.
Concept and Elements
Science of Ei
Practice of Ei
Linking emotional intelligence to excellence in customer service
How does Ei enhance client and customer relationships?
Understanding diversity, culture and value systems and its importance for customers.
A mindset for Success - goals and actions
Higher Level Ei techniques
Learning how to accept, be flexible and build connections
How Ei can add value to grow business and your future customer base.
COURSE D
Ei and Managing Change
What is Ei?
Concept and Elements
Science of Ei
Practice of Ei
Why is change so difficult for us all?
Linking Ei and resistance to change
Ei concepts and their connection to managing change easier
Developing awareness and shifting perceptions
Strategies to manage change
How to help each other through change?
The importance of supporting each other
Talking about the change as a group
Strategies and Actions
Concept and Elements
Science of Ei
Practice of Ei
Why is change so difficult for us all?
Linking Ei and resistance to change
Ei concepts and their connection to managing change easier
Developing awareness and shifting perceptions
Strategies to manage change
How to help each other through change?
The importance of supporting each other
Talking about the change as a group
Strategies and Actions
Custom Courses
Ei Centre can tailor a course to meet the needs of your company. We can create specific content related to any field of business. Please feel free to contact us for a free quote.
Building up your success relates to your positive mindset and the patterns of thinking instilled in your staff. Employees are one of the most valuable assets of any company and can be trained to re-design their work purpose and to find ways to focus on how to contribute in a positive environment.
Building up your success relates to your positive mindset and the patterns of thinking instilled in your staff. Employees are one of the most valuable assets of any company and can be trained to re-design their work purpose and to find ways to focus on how to contribute in a positive environment.